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Privacy Policy

A legal disclaimer

Last updated: [September 27, 2025]
Who we are: North Florida Real Estate Hub
 

We respect your privacy. This policy explains what we collect, how we use and share it, and the choices you have. By using this site, you agree to the practices below.

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1) Information We Collect

You provide:

  • Contact details 

  • Property preferences and timelines; budget/affordability inputs you type into calculators.

  • Messages via forms, chat, email, or SMS.

  • Documents you upload (e.g., pre-approval letters) if applicable.

Collected automatically:

  • Device, browser, pages viewed, time on page, and referrer.

  • IP address and approximate location.

  • Cookies and similar technologies (see “Cookies & Ads”).

From third parties (where permitted):

  • MLS data and public records.

  • Lead sources and advertising partners (e.g., Meta, Google).

  • Our CRM and scheduling tools.

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2) How We Use Your Information

  • Provide services: Show listings, schedule tours, prepare CMAs/net sheets, connect you with trusted lenders/inspectors/title when you ask us to.

  • Improve the site: Analyze traffic and fix issues.

  • Personalize content: Recommend homes/areas and tailor resources to first-time buyers/sellers.

  • Communicate: Email/SMS updates you request (new listings, status changes, guides).

  • Comply with law and enforce terms.​​

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3) Sharing Your Information

We do not sell personal information. We share only as needed to deliver services or as required by law:

  • Vendors/Processors: Website host, analytics and ad platforms (e.g., Google Analytics, Meta Pixel), email/SMS providers, CRM (e.g., Follow Up Boss), scheduling tools (e.g., Calendly).

  • Real estate partners (by your request/consent): Lenders, title/escrow, inspectors, contractors, photographers, stagers.

  • Compliance: MLS organizations, regulators, law enforcement if required.

These parties may only use your data to perform services for us and must protect it appropriately.

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4) Cookies, Analytics & Ads

We use cookies and similar technologies to run the site, remember your preferences, analyze traffic, and measure ads.

  • Analytics: We may use Google Analytics to understand page usage.

  • Advertising: We may use remarketing pixels (e.g., Meta, Google) to show you more relevant information.

  • Your choices: You can manage cookies via your browser settings. Many ad partners provide opt-outs for interest-based ads (e.g., “Ad Settings” for Google; industry opt-out pages). If you use a cookie banner here, you can change preferences at any time via Cookie Settings on our site.

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5) Email & SMS Marketing

By submitting your email or phone number, you agree to receive the information you requested and occasional updates.

  • Email opt-out: Click “unsubscribe” in any email or contact us.

  • SMS opt-out: Reply STOP to end texts; HELP for help. Message/data rates may apply. Frequency varies.

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6) Data Retention

We keep personal information only as long as needed for the purposes in this policy (e.g., to provide services, meet legal obligations, resolve disputes). We securely delete or de-identify data when it’s no longer required.

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7) Your Rights & Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.

  • Correct inaccurate information.

  • Delete certain data.

  • Opt out of marketing and certain sharing/processing.

  • Port data, or limit and object to processing in some cases.

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To exercise these rights, email us at rhosellsflorida@gmail.com with the subject “Privacy Request.” We’ll verify your identity and respond within the time required by law. Authorized agents may submit requests if they provide proof of authorization.

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8) Do Not Track & Global Privacy Controls

Some browsers send “Do Not Track” or GPC signals. Our site may not respond to all such signals today, but you can use our Cookie Settings and opt-out links above to control tracking used for advertising and analytics.

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9) Security

We use administrative, technical, and physical safeguards to protect your information (HTTPS, access controls, employee training). No method of transmission or storage is 100% secure; please contact us immediately if you suspect unauthorized access.

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10) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn a child has provided personal information, we will delete it.

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11) International Visitors

Our services are intended for U.S. residents. If you access the site from outside the U.S., you consent to processing and storage in the United States, which may have different data protection laws than your country.

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12) Third-Party Links

Our site may link to third-party websites or apps. We are not responsible for their privacy practices. Review their policies before providing personal information.

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13) Changes to This Policy

We may update this policy to reflect changes in laws, technology, or our practices. We’ll revise the “Last updated” date and, if changes are material, provide more prominent notice.

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15) How to Contact Us

Questions or requests?
North Florida Real Estate  Hub
rhosellsflorida@gmail.com

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